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Luca Bonissi bought a Lenovo laptop which came with a pre-installed Windows license he didn't need. He asked for refund, Lenovo refused.

After a 2-year court case, Lenovo had to pay 20,000 euros in damages for abusive behavior.

⭐ One of 2021 highlights

https://fsfe.org/news/2021/news-20211110-01.html

Mark reshared this.

in reply to Free Software Foundation Europe

It always amazes me that a corporation can look at someone who compiles their own operating system for political reasons, and say "nah, not that stubborn, they'll give up quickly"
in reply to Free Software Foundation Europe

2 years... I got my refund after only a few phone calls... (14 years ago)

https://www.linux.com/news/how-get-windows-tax-refund/
Unknown parent

Mark
Yes, because the licence is binding on the retailer to do that if you disagree with the terms.